Let's review three IT tendencies that are worth to be implemented by Russian companies anything area they belong to.
Change of solution to IT infrastructure lifecycle
All industries pass through such stages as they grow: from handicraft industry to mass production. IT sector is probably no longer an exception. IT routine automation is an inevitable stepping stone to efficiency and productivity enchancment of IT services, i.e., of the complete institution. To lessen IT operational cost and the time of process fulfilment by IT department, the following science can be used.
Server Automation Tool (SAT) is a answer for servers infrastructure leadership developed by ICL Services in order to supply customers with an efficient adaptive support device without changing their IT environments.
SAT consists of SaltStack that is the leading efficient automation device coupled with in-house substances and included with other apparatus in order to supply the required functionality. The device works with all basic aspects of infrastructure leadership: deployment, maintenance, refresh, and modification.
Tasks can be began the 2 on separate and on multiple (thousands) hosts. Moreover, it'll be a hybrid infrastructure and contain parts according to numerous public cloud services (Amazon Webservices, Microsoft Azure, Google Cloud Platform), private clouds (on the basis of OpenStack, VMWare vCloud). In addition, SAT supports the currently fashionable "Infrastructure as Code" approach.
State is a basic term; it is a description of the popular state of your infrastructure. Declarative description of states is the essential difference between SaltStack (and SAT) and classic (essential) automation apparatus that work out "what need to be done and the way" rather than "what do we want to down load."
Another key distinction — occasion-triggered responses. In definite, they enable to implement automatic incident response. SAT can be included with monitoring and IT services leadership (ITSM) answers. Mainly, such integration leads to waiting time low cost and enchancment of the infrastructure maintenance personnel performance.
SAT supports the leading popular server platforms, e.g., Linux (without limitation to a undeniable distribution machinery) and Windows Server. More distinguished versions include Solaris and AIX.
Therefore, Server Automation Tool implementation is helping no longer solely to lessen process time and manipulate IT infrastructures states, but also to place into action the automated response to parties. For instance, a customer had to fulfill a identical tasks on each one of masses of servers. This work always took a style of working days of an engineer. After SAT implementation, these tasks take no more than half an hour (including preliminary setting of parameters) and caused by the, the institution have to neatly neatly lessen services cost and attain an virtue in pretty competitive market.
Release and workflow leadership
The next innovation is a answer that can assist companies hold application and operating system (OS, image) leadership processes.
From 2009, Solutions and Software Development Department of ICL Services began elaboration of tasks and business processes leadership answer for S image, a service for application packaging and corporate identities development.
Colibri tracker answer allows to regulate application packaging and deployment process, to boot to to support projects of migration of operating systems, applications, and so forth. Besides tasks (applications / packages / snap photographs) tracking all through the life-cycle, this utility has a conveyor automation and integration with ITSM systems, deployment systems (SCCM / Altiris), and other software program, which allows to lessen quick charges by 45% and supply optimal prices for customers thanks to coherent, versatile, and synergetic tasks leadership.
Colibri Tracker is a qualitative product mainly made for release leadership wants, developed by consultants who participated in various roles for years in processes as customers, managers, and customers.
One of key virtue of the product from competitors is the possibility to promptly customize the system, to boot to embedded automation apparatus.
Using this innovative answer you'll reduce workflow setup time to 2 days, which considerably reduces overall mobilization time. Moreover, the answer has an fabulous reporting and notification subsystem, a style of automation apparatus and, more importantly, a high level of system availability, trustworthy practices and reliability.
Thus, this suite helped ICL Services to implement processes and automate them in finish user computing enviornment for all factories in Europe of one of many largest European tyres manufacturers and application migration project fora tobacco institution over the world. Both companies are in the list of world TOP 3 in related areas. This toolset is helping ICL Services to promptly mobilize projects and process for globally distributes teams, to boot to to automate operations from the first days of project phase which is essential for project success.
Lean for virtue of customers
For a corporation to turned into a pacesetter in its business section, it wants to employ non-give up enchancment approach. One of the leading efficient and innovative approaches, without the will for monumental implementation investments, is Lean (Lean Production).
December 2013, ICL Services began implementation of Lean Production apparatus for non-give up enchancment of comprehension and fulfilment of customers' necessities through involvement of all employees in this process. During this duration, the process proved to be efficient and currently it undergoes the phase of support, development and accumulation of talents of its a success implementation in service industry.
Lean does no longer require monumental investments for implementation and additional maintenance. It turns on employees' energy, but permanent participation of managers is also important for beneficial estimation of contribution made by each one worker. It is also obtrusive that the approach will give fantastic outcomes if Lean implementation activity will be concentrated on long run intellect-set. Lean does no longer demonstrate instantaneous outcomes, since the approach is according to "small steps" improvements ("kaizen").
Lean approach, being a uncommon business exercise routine, allows a corporation to verify leading of the range service. Upon two years of Lean implementation and development, the following advantages look:
* each month, a corporation has up to 7 achievements of teams in phrases of service performance enchancment;
* over 30% of high estimates of service quality from customers are instantaneously associated with Lean apparatus use;
* over eighty% of employees will savour Lean approach efficiency for service level enchancment.
As a consequence, it'll be said with confidence that Lean apparatus assist organize efficient progressive atmosphere, which allows a corporation to supply qualitative services for its customers. This is an really important requirement for survival and stable progress in pretty competitive markets.
The term "innovation" is oftentimes used as a synonym for the word "novelty", but this is probably no longer always actual. Novelty can be regarded as as an innovation if solely it presents the qualitative growth of process efficiency. That is, whilst a corporation chooses the innovation, it wants to opt for solely those innovations which supply increased efficiency of your business to a qualitatively stronger level.